Privacy & Terms
The Dreams of Venus.
Privacy Statements
The Dreams of Venus is committed to safeguarding your privacy as well as ensuring your information and data are handled in accordance with the Data Privacy Act of 2012, Republic Act No. 10173, and its Implementing Rules and Regulations. This Privacy Statement details how we collect, use and share your personal information whenever you interact with us whether through our website or in person, when you purchase items, and/or in the course of other services.
Data we gather
To our Clients
When interacting with The Dreams of Venus, various forms of information may be gathered by us when you sign up on our website. This consists of personal information like your name, email, phone number, billing address, government-issued ID card, and other required details for transaction processing. Furthermore, our third-party payment gateways and partner banks has the capability to gather sensitive data including bank details, card information, and related data in order to securely handle your payments. Additionally, we collect overall browsing data that offers an understanding of the pages you visit and the functions you utilize on our site. This information allows us to improve your overall experience on the internet.
HOW YOUR INFORMATION IS UTILIZED
The gathered data serves various functions, mainly to handle your purchases, online orders, requests, and inquiries sent through our website. It also enables us to effectively interact with you by sending notifications, updates, and promotional materials that might catch your interest. Furthermore, through an examination of your likes and actions, we strive to enhance the services we provide, guaranteeing that your time on our site remains in accordance with what you desire. In some cases, we may need to use your data to comply with legal obligations and regulations.
DISCLOSING INFORMATION TO EXTERNAL ENTITIES
We value your privacy and do not share, rent, or use your personal information with unrelated third parties. However, we work with trustworthy third-party service providers to provide you with the best service possible. We also ensure due diligence is done before disclosing any information with our third-party providers. For instance, our website uses wix for website maintenance and website development, while LBC Express Inc. handles order deliveries. These partners may have to utilize your personal information to efficiently execute their services. Moreover, there could be circumstances where we are required to disclose specific information due to legal reasons, or when it is essential to protect the safety and security of our users and the public.
PEOPLE FROM ALL OVER THE GLOBE
If you are utilizing our services internationally, be aware that your data may be managed by our third-party associates, whose servers are located in various global locations. Currently, our trusted partner in logistics LBC Express Inc. is responsible for delivering products both locally and internationally for us.
UPDATING YOUR PERSONAL INFORMATION.
We understand the importance of keeping your personal information accurate and up to date. You have the right to access and modify your data every time you sign in to your account on our site. This ensures that your billing address, email address, and password remain up-to-date and accurate at all times. You may also modify your data through updating your customer information card available in our physical stores. Feel free to reach out to us for any changes you need made to your data.
MEASURES FOR SECURITY
We place the utmost importance on safeguarding your privacy and personal data. To protect your information, we restrict access to our customer and purchase databases to only a select group of authorized employees. Additionally, we have implemented advanced security measures designed to guard against risks such as accidental loss, destruction, unlawful access, fraudulent misuse, unauthorized alterations, and contamination of personal data. Our team members are regularly trained and updated on best practices for data protection, ensuring your information is handled with the highest level of care and responsibility.
GET IN TOUCH WITH US.
Should you have any inquiries, worries, or feedback regarding our Privacy Policy, we urge you to contact our Data Privacy Officer. You can reach out to us via email at hello@thedreamsofvenus.com, or by calling via watsapp +639175048222